◆ Introduction
We respect your privacy and process personal information in accordance with POPIA.
◆ Information We Collect
- Contact details
- Identity/passport details where required
- Booking and payment information
- Vehicle details where applicable
- Special requests
- CCTV footage in public areas
◆ How We Use Information
- Reservations
- Payments
- Guest communication
- Security
- Legal compliance
- Improving guest experience
◆ Booking Platforms
Third-party platforms have their own privacy policies.
◆ Payment Information
Secure payment providers are used where applicable.
◆ Sharing Information
- Payment providers
- Booking platforms
- Authorities where legally required
- Professional advisers
◆ CCTV
Used only in public areas for safety and security.
◆ Information Security
Reasonable safeguards are in place to protect personal information.
◆ Retention
Information is retained only as long as necessary.
◆ Your Rights
- Access
- Correction
- Deletion where permitted
- Object to processing
- Withdraw consent where applicable
◆ Cookies
Website cookies may be used to improve functionality.
◆ Marketing
Only sent where you have opted in.
◆ Policy Updates
The latest version is always available upon request.
◆ Contact
Telephone: 083 270 4227
Email: info@capocabana.co.za
Thank you for choosing our Guesthouse.
